Your account
Hotline for Everyday Tech Troubles
Got a suspicious email, text or call? Get Teki.
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Can't figure out how to connect your new printer? Get Teki.
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Storage almost full message? Get Teki.
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Never used MyGov before? Get Teki.
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At just $35 per month? Get Teki.
Response Within 30 MinutesÂ
Australian Support Team
Unlimited Support Requests
Scam Checks for Peace of Mind
Australian support team - 7 days a week
Scam Check - Device Troubleshooting
Before You Click Anything,
Call Teki Support
Scammers rely on panic . They want you to act before you think.
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Scam texts, fake email, and 'your account has been suspended'Â calls are more convincing than ever (thanks to A.I).
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If you've received a suspicious text, email, phone call or message claiming to be from a bank, government department, delivery company or service provider, call Teki first.
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We'll help you understand what you're looking at and explain common warning signs before you take action.
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Call Teki before you click.
Common Reasons People Call Teki
Does this sound like you or someone you love?
No problem is too small.
Everything Teki Can
Help With
Smartphone Trouble
Phones & Tablets
Passwords & Logins
Banking Apps
MyGov
Photos & Storage
Computer and Email Help
Email Problems
WiFi Issues
Printers
New Device Set up
Digital Safety and Scams
Scam Messages
Two-Factor Authentication (2FA)
Password Management
And anything else that leaves you wanting to quit.
How It Works
Step 1
Become a Teki Client
Start your 14 day free trial in minutes.
Step 2
Call whenever you need help
Get a call within 30 minutes, no extra fees.
Step 3
Get Your Problem Solved
A patient Teki Member stays with you until you're confident.
Call as many times as you need.
Give Mum or Dad Someone Trusted to Call
Most adult children become the family tech support person by default.
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The forgotten passwords you're "meant to" know.
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The A.I. product they want to buy from Facebook.
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The printer emergencies right before the airport.
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The "I clicked something and now I'm worried" moments.
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Teki gives your parents a trusted expert they can call instead.
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Less stress for them.
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More time back to you.
"I got a text saying my Linkt account was overdue. I panicked - thought I'd done something wrong.
I called Teki and within 10 minutes they'd confirmed it was a scam and told me exactly how to block the number. Honestly, I don't know what I'd have done without them.
I could've lost everything"
- Barbara, 68, Sydney (Retired)
"I used to get 3 calls a week from Dad asking for tech help.
I set him up with a Teki plan on my phone. Now he calls them, not me. He's more confident, I'm less stressed. He even feels a bit smarter now.
It's been genuinely life-changing for both of us."
- James, 44, Brisbane (Marketing Manager)